How to reach us
The quickest route to an answer is the phone. Most retaining wall questions come down to a handful of things — how tall, how long, what sits above it, what sits below it, and what the wall is doing now — and those are faster to work through in a two-minute conversation than over email.
If writing is easier, the form works just as well, and it is the better option when you have photographs. Pictures of the wall face, the ground above it and the ground below it tell us more than a page of description, and they let us give you a far more useful first answer before anyone drives out.
What happens after you get in touch
- We ask a few questions first. Height, length, what the wall is retaining and what it is doing now. That settles whether you need a site visit this week or a conversation about options.
- We come and walk the slope. On site, free, no obligation. Anyone quoting a firm number without visiting is guessing.
- You get an itemised written scope. Materials, drainage, footing, backfill, engineering and permit coordination as separate lines, so it can be compared on more than the total.
- We tell you what we would not do. If a repair will hold we say so. If it will not, we say that too, even when the larger job is the one we would rather sell.
- No pressure to decide on the spot. The scope is yours to take away and sit on. Retaining walls are rarely an impulse purchase and we do not treat them as one.
What helps us give you a useful answer
None of this is required — call with none of it and we will work it out together. But if you have it to hand, the first conversation goes a lot further.
- Rough height and length. Even approximate figures change the answer. A three-foot garden wall and a nine-foot hillside wall are different projects under different rules.
- What sits above the wall. A lawn, a driveway, a pool, a structure, or another wall. Anything loading the ground behind a wall changes what the wall has to be.
- What the wall is doing. Leaning, cracking, bulging, weeping after rain, or nothing yet. Not sure which? A photo usually settles it.
- Whether it has drainage. Look for a pipe daylighting at one end or weep holes across the face. A great many older Los Angeles walls have neither, and that is usually the root of it.
- Photos, if you can. Straight on at the face, along the wall from one end, and one showing the ground above it. Three pictures beat a long email.
- Any paperwork you already have. A soils report, old plans, an HOA assessment or another contractor's scope. All of it saves time and some of it saves money.